Head - Presales - CPAAS

Solution Design and Proposal Development:

- Understanding customer requirements, developing customized CPaaS solutions, and creating detailed proposals and presentations.

Technical Expertise:

- Demonstrating a strong understanding of CPaaS technologies, including Voice solutions, messaging platforms (WhatsApp Business API, SMS, RCS), and other digital engagement tools.

Client Engagement:

- Conducting presentations and engaging in discussions with clients to showcase solutions and their benefits.

Competitive Analysis:

- Staying updated on industry trends, competitor offerings, and emerging technologies within CPaaS and related fields.

Documentation and Playbooks:

- Developing and maintaining documentation, including slide decks, case studies, and industry-specific playbooks.

Collaboration:

- Collaborating with sales, technical, and product teams to ensure successful solution delivery.